GENERAL CONDITIONS OF PURCHASE AND RETURN
All prices displayed in our online store include 21% VAT and do not include shipping or other unspecified expenses. When you make a purchase, an invoice will be sent to the email address associated with your customer account. This invoice will be used as a guarantee voucher in case this service needs to be used. It can also be used in case of exchange or return of a product. In the event of any inconvenience in the agreed delivery for the non-existence or poor condition of any of the items, Collelldemont.com may order a refund of the full or partial amount of the purchase with prior notice to the customer. If a change or return is requested, the customer must notify us by e-mail within 7 days. Items must be returned in perfect condition and in their original packaging. Collelldemont.com will not cover the cost of transportation. If the customer is interested in purchasing a product of which there is no stock, Collelldemont.com can inform him of the deadline for receipt of the item.